Which utility serves your street
Sewer service in the township comes from the Gloucester Township Municipal Utilities Authority, whose office is on Lower Landing Road in Chews Landing at 856-227-8666. The Camden County Municipal Utilities Authority is also part of the system. Water comes from two companies, Aqua New Jersey, which operates in Erial, and New Jersey American Water.
You can usually tell who serves you from your bill. If a backup affects the whole street, call the sewer authority at the same time as you call us. If it is only your house, the blockage is probably in the line you own, and that line is ours to clear or camera.
| Problem | Likely owner | Who to call |
|---|---|---|
| Whole street backing up | Public sewer main | The sewer authority, then us for your side |
| Only your drains back up | Your house sewer line | Us, for cleaning and a camera look |
| No water at all | Water utility or your service line | Your water company, then us if the line is yours |
| Leak after the meter | Your service line | Us |
Emergency dispatch around the clock
A sewer backup in Blackwood, Glendora or Clementon gets 24/7 dispatch, night or weekend.
Same-day when we can
Same-day appointments when available for repairs that can wait a few hours.
Clear price first
You hear a clear price before work starts.
Licensed and insured
Ask for the license number and verify it with the State Board of Examiners of Master Plumbers.
Sewer backups and the lines that cause them
A sewer backup is the call that cannot wait. Water rises in the lowest drain, usually a basement floor drain or a first-floor tub, and every flush pushes more up. Stop using water, keep children and pets out of the area and call. Sewage in a living space is a health hazard, and we will tell you what to protect.
When the blockage is in your own line, sewer line cleaning with a powered cable clears it and restores flow. If roots or grease keep bringing it back, ask about hydro jetting, which scours the pipe wall instead of punching a hole through the clog. We do not recommend jetting a pipe that a camera shows is cracked or collapsed.
Backing up in Blackwood or Glendora?
Call dispatch day or night. Tell us which drain is rising and whether your neighbors are affected, and we will say what to do before anyone arrives.
What a sewer camera shows
A sewer camera inspection runs a small camera through the line from a cleanout and records what it sees: roots at a joint, a belly where water sits, a crack, a collapsed section. That recording is the basis for an honest decision, and it is the best defense against paying to replace pipe that only needed cleaning.
It also helps if you are buying or selling. Ask for the footage and the notes, and keep them with the house papers.
Three ZIP codes, one large township
Blackwood is 08012, Clementon is 08021 and Glendora is 08029, and Gloucester Township's other communities include Grenloch, Chews Landing, Erial, Hilltop, Blenheim and Lakeland.
Routes 168 and 42 and County Road 534 are the main roads through it, and the Atlantic City Expressway crosses the southwest, which is also how many of these calls connect to Winslow. Calls from Winslow's 08081 and 08095 ZIPs for sewer cleaning and jetting work the same way.
Permits and offices
For permits, ask the Township's construction office, since permit rules vary and the office decides whether a job needs one. Gloucester Township's website has the utilities page that lists the water and sewer providers above. New Jersey requires plumbing to be done by a master plumber, an authorized plumbing contractor or their employees.
In Camden County, Berlin Borough is nearby and runs its own water department. Across the county line in Gloucester County, Monroe Township has its own offices and its own authority.
If a drain is backing up in Gloucester Township
Stop the water
Do not flush, run the washer or use the dishwasher. Each one adds to the overflow.
Find the cleanout
It is usually a capped pipe in the basement, crawl space or by the foundation. Do not open it if water is rising.
Keep people clear
Move children, pets and anyone vulnerable out of the affected room.
Take notes
Write down which drains and which floors are affected, so we can tell house line from street main.
Where we dispatch in Gloucester Township
The map below is centered on Blackwood, NJ, the part of the area this page covers.
Gloucester Township plumbing questions
Yes. Blackwood is 08012, Clementon is 08021 and Glendora is 08029. The township stretches from Chews Landing and Blackwood out to Erial and Lakeland, and the older neighborhoods near the main roads differ from newer ones further out. Tell us the street when you call.
Yes. Dispatch runs 24/7, including nights, weekends and holidays. Same-day appointments are offered when available for non-urgent work. Call (609) 547-1417, stop using water and keep people away from any backup while you wait.
The Gloucester Township Municipal Utilities Authority is on Lower Landing Road in Chews Landing, phone 856-227-8666, and the Camden County Municipal Utilities Authority is also part of the system. The Authority handles the street main. The line from your house to the main is often the homeowner's side, and the Authority can confirm where the responsibility line falls.
Aqua New Jersey, which operates in Erial, and New Jersey American Water, per the township utilities page. Check your bill to see which one serves you. We cannot state your water's hardness, so test your tap and ask your supplier for its report.
The Township's construction office decides, and permit rules vary by job. Ask before a repair that opens the ground or replaces pipe. We tell you the scope so you can answer their questions, and the authority may have its own rules for the connection.
Sources and standards
Facts on this page come from these public sources. Check local rules with the office named in each.