General information only
The guides and service pages on this site explain common plumbing problems in plain language. They are not a diagnosis of your home. A licensed plumber has to inspect the work before anyone can quote or promise a result.
Emergencies
If anyone is in danger, call 911. If you smell gas, leave the building and call your gas utility or 911 before you call a plumber. This website is not a substitute for emergency services.
Pricing and scheduling
Prices are given by phone or on site before work starts, and work begins only after you approve the price. Same-day appointments are offered when a plumber is available. Nothing on this site is a guaranteed arrival time.
Calls and records
Calls to our line may be recorded for quality and training purposes. See the privacy policy for how call information is used.
Changes
We may update these terms from time to time. The version on this page is the one that applies when you visit.